Part Time Dispatcher/Driver $26.00 per hour -early morning shift Mon.-Fri.
AP3 Systems AP3 Systems El Sobrante, CA El Sobrante, CA Part-time Part-time $26 an hour $26 an hour 8 hours ago 8 hours ago 8 hours ago Part Time Dispatcher / Driver - $26.
00/hr The Dispatcher assures that all routes are filled as assigned and bus operators are provided with timely instructions and responses to requests for operational information throughout the day.
This position also responds to customer and team inquiries.
We're seeking individuals who make safety and customer service their top priorities.
If you have the drive, confidence, and determination to succeed, we're looking for you! Hours:
Monday Through Friday 3:
30 am to 6:
30am
Qualifications:
Possess a Class B license with a passenger endorsement Be vaccinated against COVID-19 Able to work a flexible schedule that includes weekends and holidays Transit or paratransit experience preferred
Responsibilities:
Responds to customer inquiries and needs in a timely manner as well as serves as intake person for customer complaints/commendations.
Oversees road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
Processes route openings, insertions, extensions and issue resolutions Uses computer system to retrieve scheduled information.
Uses reference material to quickly and accurately determine the best method to assist client.
Provides customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
Completes a variety of daily reports and clerical duties Answers and directs business calls to appropriate personnel Manages emergency situations for vehicle operators; act as liaison between the carrier and emergency services.
Manages daily service by reviewing route performance and proactively responding to situations that impact customer service.
Must drive a route as needed.
Experience & Skills:
1 year of customer service, dispatch, or scheduling experience preferred.
Excellent phone demeanor and customer service skills.
Ability to work independently.
Computer knowledge.
Excellent verbal, interpersonal, judgment and problem solving abilities.
Job Type:
Part-time Pay:
$26.
00 per hour Expected hours:
12 per week Schedule:
Evening shift Weekends only Work Location:
Hybrid remote in El Sobrante, CA 94803.
Estimated Salary: $20 to $28 per hour based on qualifications.
00/hr The Dispatcher assures that all routes are filled as assigned and bus operators are provided with timely instructions and responses to requests for operational information throughout the day.
This position also responds to customer and team inquiries.
We're seeking individuals who make safety and customer service their top priorities.
If you have the drive, confidence, and determination to succeed, we're looking for you! Hours:
Monday Through Friday 3:
30 am to 6:
30am
Qualifications:
Possess a Class B license with a passenger endorsement Be vaccinated against COVID-19 Able to work a flexible schedule that includes weekends and holidays Transit or paratransit experience preferred
Responsibilities:
Responds to customer inquiries and needs in a timely manner as well as serves as intake person for customer complaints/commendations.
Oversees road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
Processes route openings, insertions, extensions and issue resolutions Uses computer system to retrieve scheduled information.
Uses reference material to quickly and accurately determine the best method to assist client.
Provides customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
Completes a variety of daily reports and clerical duties Answers and directs business calls to appropriate personnel Manages emergency situations for vehicle operators; act as liaison between the carrier and emergency services.
Manages daily service by reviewing route performance and proactively responding to situations that impact customer service.
Must drive a route as needed.
Experience & Skills:
1 year of customer service, dispatch, or scheduling experience preferred.
Excellent phone demeanor and customer service skills.
Ability to work independently.
Computer knowledge.
Excellent verbal, interpersonal, judgment and problem solving abilities.
Job Type:
Part-time Pay:
$26.
00 per hour Expected hours:
12 per week Schedule:
Evening shift Weekends only Work Location:
Hybrid remote in El Sobrante, CA 94803.
Estimated Salary: $20 to $28 per hour based on qualifications.
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